Advanced Nutrients: Terms and Conditions

TERMS AND CONDITIONS

By ordering from Advanced Nutrients Europe you agree to accept and to be bound by these General Terms and Conditions. These General Terms and Conditions are applicable to all orders placed through Advanced Nutrients Europe. Any business transacted with Advanced Nutrients Europe will be governed exclusively by these General Terms and Conditions. Provisions governing the issuance of orders and conclusion of contracts. 1. Acceptance of General Terms and Conditions Once a user (the "Customer") has filled out the online order form and confirmed the order (the order is confirmed by clicking on the "Submit order" button) then this will result in the full and binding acceptance of these General Terms and Conditions which will be the only terms applicable to the contract thereby entered into. 2. Order confirmation and conclusion of contract. Advanced Nutrients Europe will confirm the acceptance of orders by e-mail. Acceptance or refusal, to accept an order will be forthcoming no later than twenty-four (24) hours (only normal business days taken into account) after the receipt of the order. A contract is only concluded when and if the order is confirmed by Advanced Nutrients Europe. Once the payment has been confirmed in accordance with Section 3 of these General Terms and Conditions, the order is considered accepted by Advanced Nutrients Europe. The Customer can cancel an order, in this case, the cancellation of the order must be faxed or e-mailed to Advanced Nutrients Europe no later than twenty-four (24) hours after the order has been confirmed with the email AN-Europe.com has sent. 3. General Obligations of the parties 3.1. Obligations of Advanced Nutrients Europe Advanced Nutrients Europe undertakes, once the order has been accepted, to sell the products set forth on the order (the "Products") and to deliver the Products ordered to the address indicated by the Customer. Unless otherwise specified, Advanced Nutrients Europe undertakes to place the Products with the carrier of its choice on next shipping day (only working days taken into account) after the order has been accepted. 3.2. Obligations of the Customer The Customer shall clearly indicate the address to which the Products are to be delivered during business hours. The Customer will pay the stated price for the Advanced Nutrients Europe Product delivery (price of the Products plus transport), as well as to pay, or have paid, directly to the carrier any additional amount that might arise due to custom duties, value added tax or other taxes due upon import into the country where the Products are delivered. 4. Specific Provisions 4.1. Price, Invoice The total price (the "Price") shown by Advanced Nutrients Europe on the order is definitive. The Price includes: the price of the Products, handling costs, packaging, transport and all taxes for orders shipped within the EU. No custom duties or value added taxes shall be due for deliveries in the European Union. The Price will be in Euros. Payment will be accepted by Bank Credit Card or in the Netherlands only, payment may also be made by rembours. Once the order has been accepted, the Customer will be charged in Euros. At the express request of the Customer, Advanced Nutrients Europe will issue an invoice. 4.2. Shipping costs. All orders under 30kg shipped within the EU but outside of the Netherlands are charged a flat rate of 33 Euros for shipping. Orders shipped within the Netherlands are charged 15 Euros for orders weighing 0 - 19.9 kg, 33 Euros for orders weighing 20 - 30 kg and 20 Euros per additional 30kg or fraction thereof for orders over 30kg. For orders with a delivery address outside of the EU that are over 5kg we will contact with the actual shipping cost for your approval prior to precessing your order. 4.3. Delivery. Unless the Customer has failed to make payment for any reason, the Products will be delivered to the address indicated within a period of one to nine working days. The delivery time given to the Customer by Advanced Nutrients Europe may vary depending on the country involved. Advanced Nutrients Europe will not be held liable for not respecting any laws or regulations in the country where the Products are delivered. The passing of risk of the Products takes place when the carrier delivers the goods where the customer asked it to be delivered with or without signature. 4.4. Limited Rights to Reimbursement/Replacement. The Customer can only make a claim if the Products delivered do not conform with the quantity ordered or if the packaging containing the Products is seriously damaged. The claim must be made in writing to the carrier at the time of delivery and a copy must be sent to Advanced Nutrients. Advanced Nutrients Europe will either reimburse the Customer the Price or replace the Products at Advanced Nutrients Europe's expense. If the delivery is not in conformity with the quantity ordered, Advanced Nutrients Europe will reimburse the difference in the price between the Products ordered and those delivered. 4.5. Payment. The credit terms for wholesale customers is payment in full within 14 days of the invoice date unless otherwise stated on the invoice. 4.5.1 For invoices not paid within the terms outlined in article 4.5, Advanced Nutrients Europe will add a Kredietbeperking equal to 2% of the total invoice amount. 4.5.2 For invoices that are over 30 days overdue we will add an additional 1% interest per calendar month or portion therof to the outstanding balance. 4.5.3 In the event that the invoice is not paid in 90 days, Advanced Nutrients Europe will add 15% of the outstanding balance to the amount due or the actual costs of collection, whichever is higher. 5. Liability Advanced Nutrients Europe shall neither be liable for damages not related to the goods themselves, nor for missed profit or other economic losses of the customer. 6. Privacy All personal information of our customers will be treated confidentially, we do not sell or rent lists of customer information to third parties. These information shall only be stored and processed to such extent as permitted by the customer and in strict observance of relevant rules and regulations, such as the Federal Data Protection Act or the Information and Communication Service Act. 8. Severability If any one of the clauses of these General Terms and Conditions are, for whatever reason, declared invalid or invalidated for any reason, this will not affect the application or the validity of the other clauses. The clause declared invalid, or invalidated, will be replaced by the disposition closest to that clause. 7. Force Majeure We do not take responsibility for any event which is outside our reasonable control.